Insight, advice, news and chit chat

Who can comment?

Why would businesses be worried about the fact people can post on their walls and pages?

Social media provide a space for customers, individuals or business interact with brands. We can define it as a two-way communication and therefore, there is a space for different kinds of opinions. But people fear negative comments, including criticism of bad customer service or negative experience with products.

Those comments and reviews are not only broadcast to the followers but also to the poster’s contacts.

Negative publicity spreads quickly.

I wrote this post for Women Unlimited Worldwide but thought I would include it here too! Hope you find it useful!

We spend a lot of our time creating bespoke websites, so it’s a strange question for me to be attacking. Do I really want to even put this question in your mind?

But here I am bravely writing about this.

Why would I even bring this up?

I know you won’t be able to get value from this post unless I answer this question.  So there are 3 reasons.

Juggling Social Media with Alicia Cowan

Exciting news! On the 16th of March, Alicia Cowan and I will be joining forces once more to bring more people over to the world of social media – and ensuring that it’s used properly for business. We have both had a lot of success using these tools in our respective businesses – we even met each other on Twitter!

We are not advocating that social media marketing is there to replace face to face relationships, but rather that it is there to allow people to get to know you and your business in a soft and gentle way. Each of the platforms – Twitter, Facebook, LinkedIn, Google Plus, and Pinterest – have their own unique behaviours and uses – and though Alicia and I use them all it’s not mandatory.

The rewards of social media are undisputable in our eyes, and  this is because we apply a few simple behaviours but mostly we are just ourselves.

What’s really rewarding is that so many of our previous attendees have become super active on Social Media which is a great way to keep in touch with them.

Social media is another form of networking so it’s really a long term thing, which is great as it gives people time to practice, get to know people, and just let it become second nature.

Social Media – Can you afford to ignore it? 23rd September 2011 at 38 Devonshire Street

I will be co-hosting a seminar overview called “Social Media – Can you afford to ignore it?” on the 23rd September with Tamsin Fox-Davies – small business marketing mentor. It would be great to see some of you there! Our last event was a great success and lots of fun too. Since the event we have been in touch with several of our attendees via different social media platforms and it is wonderful to see how they have embraced the social media habits so well.

It's called social networking for a reason - 4 rules that apply to Blogging, Twitter, Facebook and Linkedin

I regularly train people on the amazing tools available to businesses today – Blogging, Twitter, Facebook and Linkedin.

I wanted to share some general guidelines which all of you can use right away in order to make the most of these free ways to enhance your online marketing beyond just your website.

There are really just 4 points which I feel will “sum it all up”. Have a read, have a think and let me know if you agree!

There are a multitude of options and ways to market small businesses on the internet. Nowadays it’s important to think about the whole internet as your “playground” – rather than just your website!

Most people are familiar with the concept of having a website to market their businesses but it’s important to consider social media and blogging as well. Read on for some tips on how to use each effectively.