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Archive for the ‘Networking’ Category

Interviewing my new friend Darshana Shah

Friday, November 30th, 2012

 

Darshana Shah - Founder LyncMeUp

A few months ago I attended a fancy dress party and met a lovely friendly girl called Darshana. Days later I went to a networking event called The Digital Entrepeneur’s Dinner and met her there again. It was obviously fate! Soon it transpired we had much in common – both women with businesses which would be quite different if it weren’t for the wonderful thing we call the Internet. Both women who LOVE people and business and connecting and making magic happen through all those things.

Darshana runs a called LyncMeUp. It’s a great little business, completely self funded and managed and run with a high level of service and dedication.

You can sign up to receive their offers here on the Lync Me Up website

She is ambitious, smart and open minded, and from having so much exposure to business owners in the past few years through her work with Roger Hamilton, she has absorbed and learned more than most – which I can see helps her in her business. She has since then joined the extra special group of lucky people known as “my friends” and since we both have similar sized businesses, run teams of dedicated and talented people and work slightly longer hours than average, I thought it would only be right for me to interview this girl – so here goes!

What were you doing before you started Lync Me Up?

Darshana has spent years supporting businesses and entrepreneurs internationally. As a General Manager of an events company which focused on promotions online, Darshana grew the business in several countries (UK, Australia, New Zealand, Indonesia, Singapore, Japan and the US) through various online marketing strategies, collaboration and a dedicated team.

Prior to that, Darshana had a rich experience in Media Sales for Media Corp TV in Singapore (the equivalent to the BBC), and managed advertising and promotion projects for more than 33 key clients such as McDonalds, 20th Century Fox, Warner Bros, UIP, SingTel, etc. As one of the top performers Darshana gained an in depth understanding of the advertising world and promotions from the client, agency and media platform perspective which has helped her in starting her Daily Deal website in the UK and is committed on making it as a part of the marketing mix used by companies to promote in today’s digital age.

What made you decide to start your own business?

“While I managed advertising and promotions for TV ads, I had the opportunity to work with 33 small and large companies and manage their adverting and promotional budgets where I noticed that although the large companies with a big marketing spent got branding and ROI through their campaigns on TV and print a lot of small business owners spent upto six digit figures for their promotion on TV and found it hard to get the return of Investment. Some struggled with low ROI whereas others had to go bust. So when I came across the new Daily Deal model in 2010 which was based only on performance of the campaign, it got me very juiced and I was inspired on starting my own venture.”

LyncMeUp’s vision is two fold

  1.  To bring quality products and service to its Customers at an
    affordable price.
  2.  To promote quality small and medium businesses and their product or service to a larger audience without any upfront fee or charges.

What has surprised you about running a business?

“The surprise was the amount of time a business requires from you in the first year. It’s like an infant that needs to be looked after -day, night and on weekends! Yes, internet businesses are 24 /7 no matter how much pre-planning you’d do.”

What lessons have you learned that you wish someone told you at the beginning?

“I learn new lessons every week and they contribute to the Entrepreneurial journey. I’m not sure of what someone could have told me as the words of
Lao Tsu come to mind ” To know but not yet to do, is not yet to know ”

What do you love most about having this business?

“I love being able to make a difference. Whether it is by supporting merchants and aiding them in the distribution of their product/service or being able to support charities or upgrading the skill of our staff or making a customer smile because they’ve got a great deal (quite literally). Our business is growing fast through referrals and we’ve had more than 22% of our customers buy with us for more than once. I love the fact that we’ve created a brand that our customers love and trust.”

What’s next for Lyncmeup?

“LyncMeUp is a fast growing business and we have exciting projects and plug in’s designed around the customer experience coming up. We’ll be getting more and more in tune with what our customers really want and provide them which fun and exciting deals. We are constantly looking a new partnerships and collaborations to keep things fresh and exciting.”

Hopefully this interview has inspired you and you have found something that would be useful in your business- please comment below with any insights and revelations you might have!

My week in Singapore – 22-28 April – and the 3 things I loved

Monday, April 30th, 2012

Keren Lerner in Singapore

I have just come back from a week in Singapore. This was on invitation by one of our favourite clients, Gina Romero. For those of you who haven’t heard of Gina, she runs a business strategy consultancy called “Unconventional Busness Thinking” and we did the website for that. She also co-founded Athena Singapore with Claire Kidd, (and we did the website) and she is a force to be reckoned with when it comes to networking and teaching businesses how to make the most of it.

Gina also consulted on and project managed another project we worked on for a Blue Ocean Systems Singapore.

So, back to my week in Singapore. I mainly wanted to go as we have already had 3 great projects with Gina and I wanted to meet more of the businesses out there.

My itinerary included the following:

  • On Monday, I attended a “Pecha Kucha” event at Asia Professional Speakers saw some great speeches and and met some great people.
  • On Tuesday we met with Google to talk about bringing women entrepreneurs online through a special Google sponsored training scheme, in partnership with Athena Singapore (this new scheme was announced on the Friday)
  • On Tuesday evening, I gave a talk called “How to Rock Online” at Gina’s Business Rocks event – and met more great people.
  • On Thursday I had a day off which included a visit to Sentosa Island to experience the spa first hand.
  • Friday morning I gave a talk on “Why you need to be blogging, and 9 tips to make the most of your blog” at Athena Singapore “Cappuccino Connections” – where I met more great people.
  • Friday afternoon I ran a 2 hour workshop entitled Pimp My Website – attended by great people!

http://www.picmonkey.com/

Marina Bay Sands hotel

I found the people I met to be friendly, respectful, fun and interesting, and I am definitely going to go back for more trips. Singapore is now in my list of top 5 best cities in the world!

Here are 3 things I loved:

  1. When you give a business card, credit card, money or receipt, you use both hands and sort of bow your head – it’s a sign of respect. This means you have to stop typing on your Blackberry for a little while, which is nice actually. I loved this.
  2. People in business are friendly, enthusiastic and genuinely interested in talking to you – just like networking in London (yes, I have this experience most of the time). My hosts Gina Romero, Claire Kidd and Bobby Jimenez were absolute darlings.
  3. There is a real interest need for Top Left Design advice, websites, blogs and social media training – WOO HOO!

There are lots of other things I loved (the food, how easy it is to get around, and how clean and civilized everything is) but I want to publish this blog TODAY so I will end here. If any of you have been to Singapore and want to add your thoughts, comments and experiences, that’s what the comments box below is for!

My Secret Valentine’s Day Social Media Love

Tuesday, February 14th, 2012

I wanted to post this today as it’s Valentine’s Day and this post is dedicated to my main love on social media.

Anyone who has been to my social media seminars knows that I rave about them, and there is a certain light in my eyes when I talk about them.

It’s actually not a person per se – although social media IS all about people and connecting with others.

This is a tool created for busy people like me to allow us to make the most of all the amazing social sharing possibilities on Twitter. It’s called Buffer.

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The Oyster Club Black Pearl Special Offer

Monday, May 2nd, 2011

 

Oyster Club - Black Pearl Member Offer (more…)

Keren was attending Get Motivated Great Britain on Saturday the 15th – but they changed the date!

Sunday, January 9th, 2011

Get Motivated Great Britain 2011

I was planning to attend this – but it changed dates. And now it’s planned for the 2nd April. Get in touch anyone else who is going.

The plan is that there are going to be so many high profile speakers (Including Zig Ziglar, Karren Brady, Mark Victor Hansen, James Caan, Julie Ziglar-Norman, Morris Goodman, Andy Hansen, Christine Hamilton, Adrian Webster and Rob Brown) and this is a weekend day in Birmingham – for learning and of course networking!

Check out the event here

That’s why I do BNI – 11 things people will get out of BNI membership

Tuesday, November 30th, 2010

That's why I do BNI

I have been a member of BNI since the summer of 2002 and I am now at BNI Mayfair. During that time I have learned many skills, and I think it would be useful for anyone running their own business. BNI doesnt suit every one, as there are several rules to follow, it’s a big commitment, and the meetings occur very early in the morning. But a recent thread on Twitter inspired me to write this post.

For those who don’t know, BNI is a professional networking organisations where members meet weekly for breakfast and help each other by finding new business for each other and making referrals. These are tracked and statistics are carefully kept for attendance, participation and the amount of business passed.

I posted a Tweet with the hashtag (which is a clickable topic on Twitter) #ThatsWhyIDoBNI after doing some quick calculations.

But it’s important to note the other benefits of BNI so I have written a list of 11 things people will get out of membership. (more…)

Getting Your BNI Ducks in a Row

Thursday, January 7th, 2010

Getting Your BNI Ducks in a Row

BNI is great – Keren has been an active member for 7 years, and has seen all sorts of people from all sorts of businesses come through the system. Many left without seeing the benefits, but there always seemed to be a correlation of INPUT and OUTPUT. Our business here at Top Left Design is built on referral and we still can track a majority of our incoming enquiries back to people we wouldnt have met if it werent for Keren’s membership at BNI.

The best members of BNI have a good attitude. This means they HONESTLY believe in BNI and understand that nurturing relationships takes time, effort and good intentions! Givers gain and all that!

My top eleven tips to make your BNI membership a sure-fire success!
(Important – these tips work for ANY breakfast group of a similar nature to BNI!)

  1. Come every week
  2. Have a clear speaking voice and a clear message when you do your 60 seconds
  3. Be specific in asking for referrals
  4. Consider who your introducers would be in your business – parallel companies who can partner up with you – and ask for those as well as direct referrals.
  5. Make an effort to help their fellow BNI Members – by making introductions, giving advice, giving feedback – and avoid conflicts if you can!
  6. Spend time helping the running of the chapter itself – by taking on roles like visitor hosts/commitee members or leadership team roles.
  7. Be welcoming to visitors and follow up on them – you may be the only one in your group who does so, and they may come back to visit again because of you – or become a good contact for you.
  8. When receiving a referral, no matter how small it is, make an effort to follow it up.
  9. Have regular 1-2-1s with other members.
  10. Spending time preparing your 10minute speeches, and doing a good job with this opportunity.
  11. Attend training, at least until you feel you are comfortable – there are plenty of great ideas given at the BNI training days, plus great networking with members of other chapters.
  12. Try subbing and seeing how other BNI groups run – it really helps to expand your network and make the most of your membership.

And even with all this, you have to have a good attitude and believe in BNI. Then it works wonders!

As a bonus for reading to this point, here are some 60 second specific tips for you – FREE!

BNI 60 second tips:

  1. Don’t sell TO the group – you are asking for introductions to THEIR contacts
  2. Stand up to do your 60 seconds and also for the rererral/contributions part of the meeting too
  3. Remember – the referral part of the meeting another chance to market yourself, so make an effort to speak clearly and be specific there too!
  4. If you are doing your 10 minutes that day, the worst thing is to say “I wont bore you with my 60 seconds” – the 60 seconds part is another time to promote yourself and you need to make the most of it! A very common mistake.
  5. Use your memory hook (also known as a tagline!)
  6. Be specific when asking who you need to meet and why – as for specific companies or sectors

Related links

Hook Line and Sinker – secrets to a great memory hook
Networking – combining online and offline
BNI Mayfair chapter website

Hook Line & Sinker – Secrets to a Great Memory Hook

Tuesday, November 17th, 2009

At structured networking events such as BNI, NRG or Athena, we regularly do “60 Second” speeches about our business. Ideally this includes who we are, what we do, how we add value, and of course, what time of business we are looking for. Many people/businesses also have a “hookline” – a sort of tagline which is said at the end of the little speech. Ours is “Top Left Design – Improve your presence online” – which rhymes and says what we do!

The great thing about memory hooks is that they help you be remembered – just what we need in today’s competitive world!

Make your memory hook memorable

Keren had an educational slot to do about this topic – and of course did proper research! Much of this was found through the founder of BNI – Dr. Ivan Misner and a BNI website www.memoryhook.com.

What makes a good memory hook?

  1. it has to be easy to remember.
  2. It should be short and snappy
  3. Don’t include anything you don’t need.

Really Bad Memory Hooks

Here are some examples of REALLY bad memory hooks – they just don’t work!

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Using LinkedIn for business

Monday, July 6th, 2009

We wanted to dedicate an article to LinkedIn. Keren has a friend who works at the LinkedIn European office, but this article isnt just for that, but rather to highlight its importance in business life!

Each of the social networks (Twitter, Facebook, LinkedIn, Ecademy, BT Tradespace and the others) has their own purpose, and the main thing about LinkedIn is:

  • it’s a trusted network - which means you connect to people who you have met in a business capacity
  • its for business – so not really for sharing personal details but for sharing your business activitiesSo, it’s really for business contacts and business topics. Whether you run your own business or work at a company, it’s about your professional life – an online CV and profile. LinkedIn is highly searchable, so as people are in the habit of Googling you, it’s a good idea to make sure your profile is online and up to date and says all the things you want people to know about you, and none of the sordid details you may not want to share.
    Below we have put some useful icons you can save off and use on your website pages if you want to link to your LinkedIn profile. We recommend if you own or work in a company, you get everyone in your team to update their profile and link to it from your company website, as this will extend the network of your company.

Using LinkedIn for business

People use LinkedIn to varying degrees. The most active (and successful) users consistently participate by:

  1. Joining LinkedIn groups for specific topics and interests
  2. Setting up their own groups and keeping them going by inviting people and starting new conversation topics
  3. Interlinking their Twitter and Facebook and other Social Media profiles to their LinkedIn profiles
  4. Putttng little “LinkedIn profile” links on their website where they have their own bios or on the homepage
  5. Submitting forum posts to their LinkedIn groups and responding to other’s conversations
  6. Writing and adding blog articles which are useful and relevant for the specific groups
  7. Using other tools such as the slideshare tool to show PowerPoint presentations.
  8. Consistently keeping their profile up to date.
  9. Browsing profiles of other LinkedIn users and ask their mutual contacts for introductions.

Of course – the more you put in the more you get out – if you use this resource as a way of keeping in touch, keeping “in people’s heads”, and getting inspired to meet up in “real life” then you will see too the magic that can happen from connecting through LinkedIn.

At the very least, keeping your LinkedIn profile up to date is of utmost importance – as this makes up a big part of your online professional reputation.

Some people don’t know  that there is actually a LinkedIn Learning Centre. – see www.learn.linkedin.com – this is a valuable resource and show you a lot of what is possible on LinkedIn as well as answer FAQs.

See http://learn.linkedin.com and let us know what you learn – just email us or comment in the comments box and let us know extra tips!

Using LinkedIn for business

Networking – combining online and offline

Sunday, March 8th, 2009

We wanted to share our tips about Online and Offline networking and encourage you to use them in conjunction.

Networking can be interpreted in many ways
but activities should include:

- going to networking events, parties, trade shows, and other gatherings where you meet new people
- making sure you keep in touch with those people
- connecting those people with other people you know, where it would be of mutual benefit
- meeting people again for “1-2-1s” and finding out more about their businesses
- Joining a group such as BNI, NRG, Business Junction, Athena, or Chambers of Commerce where you meet regularly to continue to get to know other members.
- Building relationships with other business people and showing yourself as an expert in your field as well as a nice reliable and helpful person.

All of these are typical of traditional networking.

What we are seeing now is that there are a lot of online groups as well. These have been around for many years and their usage is growing. Examples include Ecademy, LinkedIn, Facebook and Twitter.

Networking – combining online and offline

There are many benefits to making proper use of these:

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