Blog

Archive for the ‘Interviews and Guest Blog Posts’ Category

My @JedLomax Interview – “How Twitter helped me with sales of my first novel – Designer Devil”

Monday, April 29th, 2013

I met Stuart Peel ( @JedLomax) on Twitter), around 2 years ago, and we have been talking ever since. Even though we have never met in real life, we are friends. Yes, it’s possible! We are also now connected on Facebook. We originally spoke about his blog and then I read his book – “Designer Devil” while travelling on the plane back from Singapore last year, and it was awesome.

But I am always interested in the business side of social media, as some people still are sceptical. I can say to people “I made a new friend” on Twitter but really people want to know “is it worth my time”. So I asked Stuart to tell his story. (more…)

It’s time to seriously consider video marketing – so I started by interviewing Neil Davidson from My Web Presenters

Monday, March 25th, 2013

It’s time to seriously consider video marketing – so I started by interviewing Neil Davidson from My Web Presenters

I got the chance t meet a very special man last year in February, who runs an incredible business called My Web Presenters. They are specialists in Video Marketing, not only the storyboarding, shooting and editing but also how to make those videos convert more visits to sales/signups/enquirers or whatever you want people to do on your website.

(more…)

I cannot contain the excitement! I got to interview Joshua Harris – “The A Board Dude”

Sunday, February 10th, 2013

This is super exciting. I have had the chance to interview and feature someone I have been a fan of for quite sometime – someone clever, creative, talented, and funny. And who I haven’t met in person (yet).

A bit of background: I walk by The Breakfast Club quite often on the way to work and I often take pictures of the signs (“A Boards”) outside and post them on Instagram – because they are funny and creative. See below for some of the boards I took pictures of:

The A Board Dude - Joshua Harris - "This is just a tribute"

The A Board Dude - Joshua Harris - "I really hate bacon"

I noticed the Twitter name of the guy who puts them up – @TheABoardDude – and said to myself, “I need to interview this guy”

So, I contacted him on Twitter, showed him my Instagram feed (to prove I am a fan) and asked if I could interview him (I would email him questions and he would email me back the answers). I knew he was a smart guy, and it was further proven by his answer:

(more…)

We love our hosting company so much, we blogged about them

Friday, February 8th, 2013

Alvaro and Alan at their desks - 3dPixelNet

Alvaro and Alan at their desks - 3dPixelNet

We have a long standing relationship with 3DPixelNet. A brilliant hosting company who match us with their incredibly high levels of service. And while we are promoting them in this post, just know, there isn’t an ulterior motive. We aren’t getting a discount from them from writing this post. We just want to show you a little bit of insight into what it takes to run a fantastic business which is based on taking care of servers where people’s websites and emails live.

3DPixelNet is made up of 3 geeks who really know their way around a server – Alan, Simon, and Alvaro. I asked my good friend Alan, director of 3DPixelnet (and also my “Twitter godfather – he was the first person who got me onto Twitter back in ’08) some questions about his wonderful business.

1. What are the most common questions you get from clients?

A. Clients are rightly concerned about their email these days. Despite the proliferation of social media, email is still the bread and butter of inter company communication. If they can’t get their email, they have issues. Clients want their email on the machines and on their mobile devices all at the same time.

2. What do you think our clients like about your service?

A. I think people want their queries answered quickly, and we do that. Our average response time is well under 15 minutes. I think people understand that things can happen, but are happy that someone is there to help.

3. How would you describe your relationship with TLD?

A. Excellent of course! I think our companies are of mutual benefit to each other. Top Left Design know that 3DPixel is backing them up in all their security and hosting needs.

4. Is TLD typical of the types of business you partner with?

A. As a hosting company we host a lot of web design companies who sell services to their own clients. As such, we are an extension of their service and we are proud that they think we compliment their own ethos. Top Left Design is a good example of this. Top Left Design are not like other design companies though insofar as they take their customer support to new levels. Not a plug at all! But it does makes us consider our own customer support which I’m sure has benefited.
We host a whole range of interesting clients, from secret underground dining experiences to eCommerce music retailers to churches and schools. Each client has a different requirement from their online presence.

5. What else does your company do besides taking care of TLD so well, and taking care of servers?

A. A huge amount of our time at the moment is spent developing our own in-house technology to ensure smooth operation of the servers and hosting environment. We also are pushing our salvagemysite.com website which helps people who have had their websites hacked. It’s a good insight in to what exploits are out there, and it’s a great way to introduce ourselves as a company who can get things done. A high percentage of sites we fix move to our hosting services!

6. Do you need special qualifications to work at your company?

A. The things we do, they don’t teach in school or University. You need to be a very unique person (nerd) really which can be surprisingly hard to find. Aside from that, you need to be good at nerf gun fights!
As the technology industry progresses very quickly, we need to spend a fair chunk of our time investigating new ways of doing things. Motivation about technology is a must for anyone working here.

7. Tell us some stats about your server kits? (how many servers/gigabytes/locations/how often backup/etc)

A. We use world class Supermicro server chassis and motherboards and build the rest of the systems ourselves, specific to our customers needs. No to off-the-shelf Dell servers! We use an obscure, but high performance Linux operating system called Slackware and have built our own control panel system to go on top of it as common control panels don’t cut the mustard for what we need.
We were one of the first companies to start putting SSDs (Solid State Drives) in servers because of their high performance and low power usage.
For managed customers, we back up every day and have 28 days worth of backups in an offsite datacentre location.
Our primary base is in Manchester, however we are seriously considering expanding into London in 2013. We have several systems in the USA for redundancy.
I can’t put a finger on how much data we have, but rest assured it’s an awful lot!

8. Any cool clients/projects you want to highlight

A. Off the top of my head, the ladies amongst your readership may be interested to know we host Soap&Glory, which is a well known cosmetics brand. The entrepreneurs amongst the readers will have heard about Zapper who recently left the Dragon’s Den with the highest ever investment of £250,000 from a single Dragon (read more: ). Music Lovers will be familiar with The Warehouse Project ( thewarehouseproject.com ). On a personal note I am trying to get some benefit from hosting TheWhiskyLounge ( http://www.thewhiskylounge.com/ ) who operate whisky tastings throughout the UK. Close to my heart!

As for projects, we’re currently trying to get ahead of the curve and roll out IPv6 to our entire network. IPv6 is the next ‘upgrade’ of the internet designed to replace IPv4. ‘Clients may be familiar with an IP address which looks like 192.168.1.2 however these are swiftly running out. IPv6 addresses look like 2a03:f2c0:0:65:0:1:1:1 (not easy to remember!). Progressive companies are converting or upgrading to IPv6 in order to be in a advantageous position ahead of time. Put it this way, if you receive an email from a gmail.com address via Top Left Design, it’s most likely over this ‘new’ IPv6 protocol!

Want to see a great example of online personal branding? Meet Gina Romero!

Monday, December 17th, 2012

Gina Romero is an achiever, a visionary and a force. She has a special quality about her that attracts people and opportunities and creates magic. This can probably be listed as “charm” “charisma” “optimism” “self belief” “creativity” “a genuine interest in people and business.” but it’s more than that – it’s something unnameable so I will call it “The Gina Romero Factor”.

A bit about our relationship with Gina.

I met Gina through a UK based networking organisation called The Athena Network. She recommended a couple of clients for us but we mainly just kept in touch on Twitter, and didn’t meet face to face more than once. And since I am highlighing her personal branding, have a read of her Twitter bio

Gina Romero's Twitter

(more…)

Interviewing my new friend Darshana Shah

Friday, November 30th, 2012

 

Darshana Shah - Founder LyncMeUp

A few months ago I attended a fancy dress party and met a lovely friendly girl called Darshana. Days later I went to a networking event called The Digital Entrepeneur’s Dinner and met her there again. It was obviously fate! Soon it transpired we had much in common – both women with businesses which would be quite different if it weren’t for the wonderful thing we call the Internet. Both women who LOVE people and business and connecting and making magic happen through all those things.

Darshana runs a called LyncMeUp. It’s a great little business, completely self funded and managed and run with a high level of service and dedication.

You can sign up to receive their offers here on the Lync Me Up website

She is ambitious, smart and open minded, and from having so much exposure to business owners in the past few years through her work with Roger Hamilton, she has absorbed and learned more than most – which I can see helps her in her business. She has since then joined the extra special group of lucky people known as “my friends” and since we both have similar sized businesses, run teams of dedicated and talented people and work slightly longer hours than average, I thought it would only be right for me to interview this girl – so here goes!

What were you doing before you started Lync Me Up?

Darshana has spent years supporting businesses and entrepreneurs internationally. As a General Manager of an events company which focused on promotions online, Darshana grew the business in several countries (UK, Australia, New Zealand, Indonesia, Singapore, Japan and the US) through various online marketing strategies, collaboration and a dedicated team.

Prior to that, Darshana had a rich experience in Media Sales for Media Corp TV in Singapore (the equivalent to the BBC), and managed advertising and promotion projects for more than 33 key clients such as McDonalds, 20th Century Fox, Warner Bros, UIP, SingTel, etc. As one of the top performers Darshana gained an in depth understanding of the advertising world and promotions from the client, agency and media platform perspective which has helped her in starting her Daily Deal website in the UK and is committed on making it as a part of the marketing mix used by companies to promote in today’s digital age.

What made you decide to start your own business?

“While I managed advertising and promotions for TV ads, I had the opportunity to work with 33 small and large companies and manage their adverting and promotional budgets where I noticed that although the large companies with a big marketing spent got branding and ROI through their campaigns on TV and print a lot of small business owners spent upto six digit figures for their promotion on TV and found it hard to get the return of Investment. Some struggled with low ROI whereas others had to go bust. So when I came across the new Daily Deal model in 2010 which was based only on performance of the campaign, it got me very juiced and I was inspired on starting my own venture.”

LyncMeUp’s vision is two fold

  1.  To bring quality products and service to its Customers at an
    affordable price.
  2.  To promote quality small and medium businesses and their product or service to a larger audience without any upfront fee or charges.

What has surprised you about running a business?

“The surprise was the amount of time a business requires from you in the first year. It’s like an infant that needs to be looked after -day, night and on weekends! Yes, internet businesses are 24 /7 no matter how much pre-planning you’d do.”

What lessons have you learned that you wish someone told you at the beginning?

“I learn new lessons every week and they contribute to the Entrepreneurial journey. I’m not sure of what someone could have told me as the words of
Lao Tsu come to mind ” To know but not yet to do, is not yet to know ”

What do you love most about having this business?

“I love being able to make a difference. Whether it is by supporting merchants and aiding them in the distribution of their product/service or being able to support charities or upgrading the skill of our staff or making a customer smile because they’ve got a great deal (quite literally). Our business is growing fast through referrals and we’ve had more than 22% of our customers buy with us for more than once. I love the fact that we’ve created a brand that our customers love and trust.”

What’s next for Lyncmeup?

“LyncMeUp is a fast growing business and we have exciting projects and plug in’s designed around the customer experience coming up. We’ll be getting more and more in tune with what our customers really want and provide them which fun and exciting deals. We are constantly looking a new partnerships and collaborations to keep things fresh and exciting.”

Hopefully this interview has inspired you and you have found something that would be useful in your business- please comment below with any insights and revelations you might have!

007 Totally Unrealistic things that happen in Bond Movies- a guest post by Lewis Malka

Monday, October 8th, 2012

Lewis MalkaIn honour of James Bond’s big anniversary this year, we got Lewis Malka to share his thoughts on the most unbelievable and outrageous moments in the history of James Bond. Here is his post:


With James Bond fever kicking in this week being the 50th anniversary of our screen hero, and with only days until the release of 007′s 23rd outing, I thought it would be fun to put pen to paper, so to speak, and find 007 totally unrealistic things that have happened in a Bond movie. These are my top seven. By no means is this a definitive list, feel free to submit yours, I’m sure I’ve left out a more obvious one. Enjoy.

001) In Live and Let Die, at the end of the movie when Bond puts the gas pellet in Mr. Big’s mouth and he inflates!!! I mean really – it’s almost as if we are all made of rubber. That just wouldn’t happen.

Live and Let Die - there's no way a man can breathe for that long!

002) In Tomorrow Never Dies there is the scene where Bond is on the motorbike with Wai Lin when the helicopter appears to have them trapped in an alley. The helicopter is on its side. Helicopters can not physically hover like that. Just not possible. Sorry.

003) In The Living Daylights the scene in which Bond and Kara are escaping on the box of a cello in the snowy mountains and escaping soldiers on motorbikes and snow ploughs is a bit much. They didn’t even stop at the border…

004) Die Another Day had a few unrealistic events occur, but the one that still has me cringing with embarrassment today is the invisible Aston Martin. I mean really!!

005) Moonraker!!I bet you were waiting for this one. Let’s not forget it was 1979, and sci-fi films were just starting to hit our screens. I suppose it was inevitable that Bond would end up in space in one way or another. However, the scene I am referring to is the first in the movie. It’s when the space shuttle is being stolen off the back of the 747 in mid flight. Firstly, the space shuttle wouldn’t be fueled for transportation, and, well, need I go on??

006) Goldfinger: When Bond goes to open the “nuclear device” he picks up 2 solid gold bars and starts to use them to open the casing. Due to the density of gold, it is almost impossible for a person to lift even a single bar without the use of two hands. Let alone one in each hand, using them to open a box. Also let’s not forget, there was no damage to the gold. Gold being the softest of metals, it should have shown severe damage if used in that manner.

007) Who can forget the opening scene from The World Is Not Enough? Bond is chasing Cigar Girl down the Thames and the speedboat turns into a submarine for a minute whilst Bond holds his breath to straighten his tie and dive under a closing bridge. Or when he decides to cut through the streets of London, still in his speedboat, career through the fish market, and then a restaurant wall to catch her. There is no damage at all to the lightweight frame of the boat or the underside which surely with all the scraping of the London roads would have made a hole in!!!

Well those are my top 007 observations for the most unrealistic things that have happened in a Bond movie, but let’s not forget, without all those points, Bond wouldn’t be Bond and we wouldn’t have the best agent in the world to excite us every few years. Here’s to another 50 years of James Bond 007.

Here is my tribute to Bond. I hope you enjoy it!!

—————————————————-

Some of our clients – on video – saying nice stuff about us.

Tuesday, August 21st, 2012

Some of our lovely clients came into our offices to give us video testimonials. The videos were shot by a company called 42 Video who specialise in making quick videos.

Jacqueline Skött from Kell Skött Haircare

Wil Watts from Seminars at 38

Beth Abbott from Bee Communications

Abbie Tanner from A Business Innovation

 

Ashleigh Robertson and JP Nothard

Abbie Tanner and Ashleigh Robertson from A Business Innovation

Jacqueline Skött from Kell Skött Haircare and Tamlyn Hall

Keren Lerner and Jacqueline Skött from Kell Skött Haircare

An interview with Emma and Esme from My Special PA

Thursday, May 10th, 2012

Last year, when Alicia Cowan and I put on one of our now famous “Social Media – Can you afford to ignore it” seminars (with the hashtag #dontignoreit) we had 2 very lovely ladies come along. They are now bringing us to Brighton to do our next seminar in May. Since they are so fantastic, I thought it would be a good idea to interview them about their business and their story – so you can get to know them – hence the Q+A session below:

•	 Who are you? How did you two meet/ start working together? Emma de Polnay and Esme Lynch - Directors of My Special PA - Bespoke PA Services for Creative Professionals   I started the company solo in 2009, building up from one client to approx. 6 within 7-8 months. I always imagined I would expand but wasn't sure exactly when or exactly how that would happen.   In February 2011 I needed to go overseas for a friends wedding. I'd prepared well and made provisions for all my existing clients to make sure their requirements were taken care of whilst I was absent. At the last minute, however a very important contact approached me to help him with a project. With just a few days to spare, I had to think fast to find someone smart and adaptable with the right sales and CRM (Contact Relation Management) experience who understood me and the My Special PA brand.   Cue Esme Lynch….  Esme Lynch has over 10 years experience in the interior design industry; she has a great eye for design, brilliant business acumen and first class sales skills. She is also my oldest and best friend. Esme settled in instantly and took excellent care of the project whilst I was away. Our client was really pleased with the service and provided a glowing testimonial.  From there, I invited Esme Lynch to become the first team member and 1 year later, she is now my co-director. Esme and I have known each other since we were very small. Our mothers have always been close, so we were thrown together practically from birth. Fortunately we became firm friends and both adored art and design from a young age.  We remember sitting at my Mother's kitchen table as little girls, creating weird and wonderful fashion designs and declaring that one day we would have our own business.  Well we seem to have manifested that and Esme has been an amazing asset to My Special PA. We're well aware that it's considered very risky adding business to a friendship, but we've always had an amazing culture of honesty as friends. This culture feeds into our working relationship as we grow the company together.   •	What does your company do? My Special PA is a business service for creative professionals, run by creative professionals with business and administration skills. We offer freelance (ad-hoc) specialist PA and VA services to artists, designers, media professionals and other creative business owners, including business development, supplier liaison and marketing.  •	Who do you work with?  We work with a broad range of individuals and SME's (Small-Medium Enterprise) within the Creative Industries: -  Arts (cross discipline)  Designers (cross industry)  MarComms, PR and Events Media Performing Arts Entrepreneurs Alternative lifestyle Teachers and trainers  •	How do you market your business?  Networking, Social Media Marketing inc. Twitter, Facebook & Blogging. We've also just added a newsletter sign-up and we're about to start using email newsletters to promote our services,  our clients and their work. We have been very lucky as we work with a very niche market and 70% of our business has come from client referrals.    •	What one thing do you find most of your clients struggle with? And how do you help them Our clients have very different challenges depending on their professions, the one thing they all struggle with is actually keeping focussed on their creative work. As with all business, there's a continuous flow of other demands that need to be attended to to make creative work profitable. 'Leapfrogging' from invoicing and business development to finishing a painting, creating an inspired new brand design or working on concepts for a pitch can prove almost impossible at times. Without the right support, certain areas of a business will get neglected which can stunt success.   Our core proposition is to liberate our clients from their administrative and commercial tasks, taking away the distractions and hassle so they can remain focussed.    We have experienced many of our clients' challenges so we have considerable insight into how to help them. Our services are always tailored to the clients specific needs. We have some more senior clients who hate computers, so they delegate most of their desk based work to us and 'rush' back to their studios / workshops. Some clients are already highly organised but find they spend all their time at a computer and dealing with clients - if this is the case, they may hire us to look for new business opportunities, write proposals and attend networking events on their behalf.   •	Tell us about your most unusual task you have had to do for a client I work frequently and very closely for one of my clients, a fine artist called Bella Pieroni. I help Bella deliver specialist life drawing workshops in different parts of the UK. I do all the administration, the schedule etc but on one occasion I even did some life modelling. It was a blast from my old art school days and it was quite fun. Bella's drawings of me were really great.  Esme set off for a clients house one day all geared up to work on a specific project. On arrival the client was in a bit of a spin about her daughters 2nd birthday, which was taking place the next afternoon. They ended up spending the day decorating cakes and cookies and hanging bunting. We just adapt to whatever our clients most need help with.    •	How do you see your business in 2-3 years time?  Expanded to a core team of 5-6. Working with existing and new clients on larger, longer running projects, workshops and events.   •	What is a common misconception about the work you do – and how would you help people understand the truth better? That we can just walk in, know exactly what's going on and 'quick fix' everything. I realised very early on that it's all very Jerry MacGuire - 'Help us to Help You' - So we are very clear with our potential and existing clients that the only way for us to be truly effective at supporting them, is for them to take time out (no matter how busy they are) to write 'To Do' lists and supply us with essential information (contacts, briefing, documents) If that's done, we can land with our feet running, be proactive and become an invaluable asset to them. Our most successful and long standing client relationships are based on this crucial sharing of information from the outset.    •	What makes you stand out?  Each team member is a specialist with a unique combination of creative, business and commercial skills and experience. Creativity is invariably paired with feelings. Our clients definitely have their 'moments' both professionally and personally and in a support role we have to help them as best we can. Sometimes they just need to talk things through. We pride ourselves on understanding the creative temperament and providing a level of support that is adaptable and truly caring, whilst very professional.

Who are you? How did you two meet / start working together?

I am Emma de Polnay and my business partner is Esme Lynch  and we are Directors of My Special PA – Bespoke PA Services for Creative Professionals.

I started the company solo in 2009, building up from one client to approx. 6 within 7-8 months. I always imagined I would expand but wasn’t sure exactly when or exactly how that would happen.

In February 2011 I needed to go overseas for a friends wedding. I’d prepared well and made provisions for all my existing clients to make sure their requirements were taken care of whilst I was absent. At the last minute, however a very important contact approached me to help him with a project. With just a few days to spare, I had to think fast to find someone smart and adaptable with the right sales and CRM (Contact Relation Management) experience who understood me and the My Special PA brand. (more…)

A personal listing of online and offline tools – a guest post from Simon Fogg

Wednesday, March 7th, 2012

“Who do you think will complete the task of prep-ing their pineapple first? The person with the pineapple slicer gadget or the one with the sharp knife?”.

So began one of my John Maxwell’s Million Leader Mandate leadership development training sessions a few years back. This is one of the most effective visual aids I have ever used. The pineapple gadget won this by an amazing margin. Clearly, a knife can be used to prep a pineapple but a tool specifically designed for the job can do it in a fraction of the time. (more…)